Thank you for shopping with Ilane Paths. We are committed to delivering your outdoor and travel essentials quickly and safely. Please review our shipping policy below.
1. Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or holidays will be processed on the next business day.
2. Delivery Method
We offer Cash on Delivery (COD) for all orders. Payment is collected in full at the time of delivery. Please ensure someone is available at the delivery address to receive the package and make the payment.
3. Shipping Timeframe
Estimated delivery times vary based on your location:
-
Local/Metro areas: 2–4 business days
-
Regional areas: 4–7 business days
-
Remote areas: Delivery times may take longer
You will be notified once your order is shipped, along with tracking information where available.
4. Delivery Address
Please provide accurate and complete shipping information during checkout. We are not responsible for delays or failed deliveries due to incorrect or incomplete address details.
5. Shipping Fees
Shipping charges, if applicable, will be displayed at checkout before you confirm your order. Any promotional free shipping offers will be applied automatically if your order qualifies.
6. Missed Deliveries
In case of a missed delivery, our delivery team will attempt to contact you to reschedule. Repeated failed delivery attempts may result in the order being canceled.
7. Packaging
All items are securely packaged to ensure they arrive in good condition. If your package appears damaged upon arrival, please inspect the contents before accepting it.
8. Questions or Concerns
If you have any questions about your shipment, feel free to contact us at [email protected].