At Ilane Paths, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information, as well as your choices regarding that information.
1. Information We Collect
When you interact with us, we may collect the following information:
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Name
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Contact details
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Order history and preferences
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Communications or inquiries you send us
We only collect information necessary to fulfill your orders and improve your shopping experience.
2. How We Use Your Information
Your personal information is used for:
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Processing and delivering your orders
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Providing customer support
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Sending order updates and confirmations
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Improving our products and services
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Notifying you of promotions, offers, or updates
We do not use your information for unsolicited contact or unrelated purposes.
3. Security of Your Data
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or loss. Access to your data is limited to authorized team members who require it to fulfill orders and provide service.
4. Opt-Out Instructions
You may choose to opt out of receiving promotional messages from us at any time. Here’s how:
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Email opt-out: Click the unsubscribe link at the bottom of any promotional email.
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SMS opt-out: Reply with STOP to any promotional message.
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Direct request: Contact us via email or phone with a request to remove your information from marketing communications.
Please note that even if you opt out of marketing messages, we may still contact you regarding order-related matters.
5. Your Rights
You have the right to:
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Access the personal information we hold about you
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Request corrections or updates to your data
To exercise any of these rights, please contact us using the details below.
6. Contact Us
If you have any questions about this Privacy Policy or how your information is used, feel free to reach out at [email protected].